NO REFUNDS
All digital products including Lightroom presets and other downloadable files are non-refundable. Because these are digital goods that are delivered instantly, we are unable to accept returns or issue refunds once a purchase has been made.
Please read all product descriptions carefully before purchasing. If you have questions about a product before buying, email us and we're happy to help.
MONEY-BACK GUARANTEE FOR COURSES
Courses come with a 30-day money-back guarantee. If you're not satisfied within 30 days of purchase, reach out and we'll make it right.
To request a refund on a course, email learn@cassidylynneeducation.com within 30 days of your purchase date with your order number and reason for the request.
FAILED PAYMENTS
By enrolling in a payment plan, you agree to complete all scheduled payments in full. If a payment fails or is declined, access to your course may be suspended until the outstanding balance is resolved.
You are responsible for ensuring your payment method remains valid for the duration of your payment plan. If a payment fails, you will be notified and given a window to update your billing information. Failure to resolve a missed payment may result in permanent revocation of course access without a refund for payments already made.
If you are experiencing payment difficulties, please reach out proactively at learn@cassidylynneeducation.com before a payment is missed, we're happy to work with you.
UNAUTHORIZED DISTRIBUTION
All digital products are for personal use only. Sharing, reselling, redistributing, or reproducing any purchased digital content is strictly prohibited and may constitute copyright infringement.
QUESTIONS?
Reach out at learn@cassidylynneeducation.com before purchasing if you're unsure about a product.
Shipping
All merchandise is made to order. Please allow up to 3 weeks for your order to be processed and shipped. You will receive a shipping confirmation email with tracking information once your order is on its way.
If you order multiple items, they may arrive in separate packages. This is normal — don't worry if one item arrives before another.
Returns
We want you to love your order. If something isn't right, we're happy to accept returns on merchandise within 20 days of receiving your order. Here's how:
1 Email us at learn@cassidylynneeducation.com with your order number to initiate your return. Wait until you receive a shipping label from us.
2 Ship your item back to us. We'll send you instructions once your return is approved.
3 Once your item is received and inspected, your refund will be processed to your original payment method.
QUESTIONS?
Reach out anytime at learn@cassidylynneeducation.com and we'll get back to you as soon as possible.
Agreement to terms
By accessing or purchasing from Cassidy Lynne Education, you agree to be bound by these terms and conditions. If you do not agree, please do not use our website or purchase our products.
Intellectual property
All content on this website including photographs, course content, presets, graphics, and written materials is the intellectual property of Cassidy Lynne Education and is protected by copyright law. You may not reproduce, distribute, or create derivative works from any content without explicit written permission.
Accuracy of information
We do our best to ensure all product descriptions, pricing, and availability information is accurate. We reserve the right to correct errors and update information at any time. In the event of a pricing error, we will notify you and give you the option to proceed with the corrected price or cancel your order.
Limitation of liability
Cassidy Lynne Education is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the amount you paid for the product or service in question.
Results from courses and educational content may vary. We do not guarantee specific outcomes from the use of our educational products.
Privacy
Your personal information is collected solely for the purpose of fulfilling orders and communicating with you about your purchases. We do not sell or share your personal data with third parties, except as required to process payments or fulfill orders (e.g., payment processors, shipping providers).
Changes to these terms
We reserve the right to update these terms at any time. Changes will be posted on this page with an updated date. Continued use of our site or services constitutes acceptance of any revised terms.
Governing law
These terms are governed by the laws of the applicable jurisdiction. Any disputes shall be resolved in the courts of that jurisdiction.
CONTACT US
For any questions about these terms, reach out at learn@cassidylynneeducation.com.
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